Shipping and Freight Policy
Parts and Supplies.
We ship all order via UPS regular ground. If you need a faster delivery please let us know and will expedite it.
Pool Table, Shuffleboards, Etc.
The reason you must call to place an order for Table(s) is, we provide you with a freight quote when you place the order. We enjoy significant discounts with trucking companies and shop for the best price. We pass this savings on to you.
When your table(s) ship we will call you with the following:
1. Telephone number of the Trucking Co. plus
2. a PRO #. (tracking number)
The trucking company should call you a day ahead and provide lift gate delivery. However, we recommend that you call the trucking company ahead. Provide them with the PRO number so you can arrange a delivery date and time. With lift gate delivery, the driver will lower the table to street level; it is your responsibility to move them indoors. So, make sure you have enough people available to accept delivery.
If the carton appears to be damage and the contents are damaged, which is rare. DO NOT ACCEPT DELIVERY! Call us immediately and we will arrange to have another table ship right out. Once you accept shipment trucking companies are very difficult to deal with.
Please always feel free to telephone us if you have any questions or concerns.